This is a great place to learn new things, be exposed to many areas of the business, grow and make positive a impact to the business in real-time. i can't seem to commit to purchasing because the quality seems to be inconsistent and the thought of being one of the loose stone purchasers is frighting considering the reported evasive customer service when there's a problem. Brilliance and fire match and, i will even say, exceed my wedding set. Reviews from Charles & Colvard employees about Charles & Colvard culture, salaries, benefits, work-life balance, management, job security, and more. i just placed a pretty big order, this would be highly disappointing... my order contained a forever brilliant ring and regular moissanite necklace. Shopped for 2 years and finally saw the ring of our dreams at Moissanite.com. I am very happy with my purchase. We’re in this together! We are delighted that you placed your order with Moissanite.com and you can rest easy knowing that you purchased directly from the source. Charles and Colvard Overview. Companies that don't employ persons in customer service will eventually lose because the quest for profit, often leads to dead ends which damage a carefully built reputations. Laughable absolute rip off and i sincerely hope they go out of business. Forever One warranty card enclosed. This company has excellent customer service. We use cookies for analytics, personalization, and ads. We went over the environmentally friendly benefits of moissanite vs. a diamond, that is mined from the ground, and the fact that you could probably get a larger gem for a better price than a diamond, while still keeping - if not exceeding - the quality. Ring arrived much sooner than expected. View the latest customer reviews from customers of CharlesandColvard.com. Charles Cree Hunter and Fred Neal Colvard. Is the moissanite from charles winston the same quality as charles & colvard and where is it manufactured? Charles & Colvard reviews and Charlesandcolvard.com customer ratings for December 2020. Prom season is here, and you deserve to look and feel amazing for your big party! it feels like a 50/50 proposition and i'm really uncomfortable with those odds - this is so disappointing -. Was buying a gift, and needed assistance. Charles & Colvard had been accredited by the Better Business Bureau since 1998, holds an A plus rating, and an average of just under four and a half out of five stars based upon one hundred and eighty customer reviews on SiteJabber. Is it true that charles winston left charles and colvard and the quality has gone down? I have worn the pendent once. The ring is absolutely beautiful. Read honest and unbiased product reviews … Charles & Colvard is the original pioneer of lab-created moissanite, a rare gemstone formed from silicon carbide. Contact Charles and Colvard customer service. Jewelers, do not sell this crap to your customers. Consumers satisfied with Charles & Colvard most frequently mention customer service, engagement ring and real diamonds. Home; Home & Garden. My husband gave me one karat diamond earrings (Moissanite) for Christmas. It was received when i was in the hospital with pneumonia it took a month to recover, that's when i got to finally open the package. I chose charles and colvard because I heard they are quite expensive, but also offer a very high quality. - 9628886 Satisfied with two two pair of diamond earrings (Moissanite), Is their any explanation why my moissenite ring purchased 2005 has this last year taken on a green discoloration even though it has been regular clean. Vacatures; Bedrijven; Salarissen; Gesprekken; Zoeken JavaScript seems to be disabled in your browser. Ring was sent back to moissonite.com and they at first promised it would be taken care of free of charge, and that there was no problem. The selection was awesome. I have been researching moissanite for at least a year. Sign up to receive updates on the latest styles and exclusive offers – right in your inbox! The moissanite stone itself looks very good, as far as I can tell, but the ring has some little 3 dimensional details, which I liked very much. I have been working at Charles & Colvard full-time. You can call Charles and Colvard at (919) 468-0399 phone number, write an email, fill out a contact form on their website www.charlesandcolvard.com, or write a letter to Charles and Colvard, 170 Southport Drive, … Good quality product, not stellar service. Definitely exceeded my expectations. I would have returned it and purchased a ring. I called after I ordered my ring to change the size and they were able to pull the order quickly before it shipped out and made the correction. Moissanite is not inexpensive, but certainly not as costly as diamonds in a comparative size. As an update to my previous review. One star is warranted for this kind of service. My fiance loves it and people comment on it where ever we go. My new bride loves the ring and the incredible brilliance of moissanite gem stone. ET on Thursday, September 3, 2020. I don't mind if they are only providing 1 year warranty but don't fool your customers by a wording game. Looks amazing. Charles and Colvard has spent the last 20 years innovating and improving the quality of our stones. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Have small and long fingers, so not overpowering, but not small to say the least. I would have purchased a diamond but after looking at the quality and price difference between gems the decision to go with Moissanite made sense. Misleading information of the Lifetime warranty, Extremely satisfied with how impressive the ring looks. We love the product and I are very happy with our decision. I ordered a ring on clearance. The best of the best. Charles and Colvard was founded back in 1995 by Charles Hunter, as a jewelry manufacturer and distributor. Shop for Charles & Colvard 14k Gold Moissanite Halo Engagement Ring. Months later, they decide the ring is too damage to be fixed and slap me with a 300$ bill to fix it. I did some research and shopping and was very disappointed at the department store's supposed 50% off sales. They laser soldered them together, and I have not had a problem. Gain trust and grow your business with customer reviews. I have ordered before and then the next day get a much better email savings which discourages me. Loved the ease of ordering, and how quickly my purchase arrived. Explained to Customer Service Rep that the ring was not going to be given for another 2.5 weeks. Product warranty does not mean a damn thing. I don't know what to do about that and now wish I'd gotten a different setting that hangs properly. Charles & Colvard will host an investor conference call and webcast presentation to discuss its financial results for the fourth quarter and fiscal year ended June 30, 2020 at 4:30 p.m. Can not say enough positive things about this moissanite stone. any thoughts? Charles & Colvard Jewelers, NO! Was far better than expected. 20 Charles & Colvard reviews. They had stud backings and I lost one, My fault--was in a hurry. Ordered ct studs. Computers/Electronics. Absolutely magnificent. Home & Garden. Without having made the commitment to purchasing a Moissanite loose gems can you elaborate on inconsistent quality and evasive customer service so that we can put your mind at ease and you can rest assured that buying directly from the source is the way to go! The names Charles & Colvard actually comes from names of the father and grandfather of the Cree, Inc. founders. I ordered a beautiful 14k half eternity band in size 7 because the customer service rep assured me I could have it sized down to a 5. So you have made the great decision to purchase a Moissanite engagement ring. Get 5% in rewards with Club O! Price to Earnings Ratio vs. the Market. My Forever Brilliant floating pendant is lovely, but too much of the time it flops forward so the gem isn't facing out. i am expecting the highest quality especially from my forever brilliant. The stone has a slight yellow tint, but other than that it is beautiful. I was pleased to see I could purchase a quality moissanite set for less than half of a poor quality diamond set at the department stores. Stuck between my wife and the bill, you know I chose to pay it. It is absolutely gorgeous. What is the diffrence between dew and fire, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. We'll always chose Moissanite over diamond. After taking it to a reputable jeweler in Seattle I found out that it cannot be safely resized. Maybe you will find these MoissaniteCo reviews useful. Earrings are dull and lifeless no fire no color. The quality of diamonds was abysmal. The company changed its name to Charles & Colvard in 1999. 20 Charles & Colvard reviews. For example what clarity is the stone (Assuming VG or G1 given the year), an email or full name? Not sure about Charles and Colvard setting the stone, as I had it done elsewhere, but the Moissanite itself is gorgeous and nobody makes them better than CC. Stone Yes, but it was much improved????????????! 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